Shipping policy

Any orders that were packed or shipped incorrectly by RS will be exchanged at our cost when we receive the returned items in the same condition they were received.

RS is not responsible for shipping errors/delays due to incorrectly provided addresses or disruptions with the mail carrier.

RS is not responsible for shipping orders that have been returned to us after delivery is attempted. If you are going to be out of town or otherwise unavailable to receive your shipment, please make proper arrangements prior to ordering. If we receive a non-deliverable package, the customer is responsible for return shipping charges.
For sales and other specials, it is the customer's responsibility to read all of the Terms and Conditions that apply to that event as specified by the newsletter and/or website.

It is the customer's responsibility to contact us when multiple orders are placed within the same shipping period. Otherwise, you may be subject to multiple shipping charges that are non-refundable.